We’re Sheffield’s longest-running city music festival and for our 10th birthday party we’re bringing everything together in one place in Hillsborough Park. This goes beyond the music and includes our first-ever comedy stage, a pop-up cinema, an expanded Into The Trees family area and a food and drink line-up unlike anything the area’s ever seen. As ever, we’ll be championing local talent and celebrating creativity in Sheffield, and we have a brand new Leadmill Stage.
At just £79 a ticket, there’s not a better value three-day festival in the country. All this and it’s only 15 mins on the tram from the city centre. See you at the front!
A bigger main arena means we can book those huge headliners you’ve been asking for and operating on one site means no more splitting groups of friends across the city.
Our stages are now within a 5 min walk from each other and feature more music, comedy and kids activities than any other year. Our new home is easily accessible from the city centre.
At kick out time you can jump on a tram or in a taxi and head to one of Sheffield’s brilliant venues in under 15 minutes, where you can continue the party into the night.
Tickets + Entry
Wristbands will be issued upon entry to the festival site at Hillsborough Park. All tickets must be exchanged for a wristband which must be worn all weekend.
You must collect in person, and may NOT collect a wristband on behalf of someone else.
Children’s 12 & under tickets may be collected alongside your adult tickets and do not require the children to be present.
Tickets ARE NOT transferable, you will be required to show ID in the name of the Lead ticket buyer to collect your wristband.
Under 14’s must be accompanied by a responsible adult, and ID may be requested.
Tickets will be available for download and print nearer to the festival. If you bought your ticket through our website you can resend order confirmation via this link: https://www.gigantic.com/order-tracker
Conditions of Entry
By entering the stage areas, you are agreeing to the following conditions:
No alcohol is to be consumed within the queue area.
Failure to comply will result in eviction from the site.
The management reserves the right to refuse admission or to eject any person for behaviour likely to cause damage, injury, nuisance or annoyance or failure to comply with the reasonable requests of the management.
The management retain the right to search all persons and property and refuse admission to, or eject from, the event any person who refuses to be searched by a police officer or authorised officer.
U14 must be accompanied by a responsible Adult, please be prepared to show proof of age id on request.
There is no pass out system. If you exit the venue you will have to queue again to re-enter.
No alcohol is too brought to the event. Only alcohol purchased on site may be consumed within event arenas.
No food is to be taken in to the event arena. Allowances will be made for snacks for children or medical issues. There are food traders on site with a variety of options.
Battery chargers for mobile phones are permitted
Anyone suspected of underage drinking may be subject to alcohol testing. Failure to comply may result in entry being refused or ejection from the site.
No glass or tins will be allowed into the event.
Water may be taken into the arena providing the seal is intact. Max capacity 500ml.
No chairs or tables are to be brought to the event.
No cutlery will be allowed into the event.
No golf umbrellas will be allowed into the event, you may bring compact umbrellas.
No barbecues or cooking stoves will be allowed into the event.
No animals are allowed in to the event except assistance dogs.
To speed up the search and entry we do not allow large bags into the event, please only bring what you need and a small bag if necessary.
The event management and promoter reserve the right to amend or make alterations to the published details of the event as shall become necessary.
Neither the promotor nor the venue management shall be responsible for loss or damage to personal property brought into the venue, unless caused by negligence of the promoter or venue management.
The management retain the right to restrict the use of cameras, video or any other form of re-cording equipment if deemed necessary.
Upon entry to the event you give your express consent to the use of actual or simulated likeness in connection with the production, exhibition, advertising or exploration or any film, video and/or audio recording of this event.
CCTV surveillance is in operational the venue. Warning: the event may contain sound level/effects which may cause injury to your hearing and may contain strobe lighting.
Entry to event areas constitutes an acceptance of these terms and conditions by the festival-goer and implies an undertaking to observe them.
- Address – 70 Broughton Rd, Sheffield S6 2AS
- Foot – If you are lucky enough to live close enough to Hillsborough Park leave the car, save your cash and get to us by foot.
- Car – Leave the car at home! There is no parking available around the main festival site. There are plenty of public transport options available to save you from driving.
- Cycle – If you choose to cycle to us then please note we do not allow bikes on site, nor do we have options to store bikes securely.
- Train – If you are arriving into Sheffield by train you can get to the festival site by tram at the rear of the station. Catch the BLUE line to Malin Bridge and alight at the Hillsborough stop . It’s just a short walk from here to the main entrance.
- Tram – Both the YELLOW & BLUE route trams take you to the festival site and tram stops are across the city. The key stops in the city are at The Train Station, at City Hall, and West St/University. For the blue line use the Hillsborough stop and for the yellow line use Hillsborough Park.
- Parking – There is no on site parking at the festival and we urge people to use local transport. Park and ride sites are available in Sheffield. All information can be found here https://www.travelsouthyorkshire.com/parkandridesheffield/
- Bus – We have great bus links in Sheffield that can help you get from home to the festival site. Please see Travel South Yorkshires site to plan your journey.
- Taxis – City Taxi are our official taxi partner in 2018 . More information on taxi points will be available soon
Hillsborough Park can be reached easily via the tram network, on either the Blue line to Malin Bridge (alight at Hillsborough) or the yellow line to Middlewood( alight at Hillsborough park, which is closer to the site) You can also plan your journey on the bus network here https://www.travelsouthyorkshire.com/journeyplanning
We have on site 24/7 security and stewards who are there for your protection. They’re there watching over things so that everyone can enjoy the festival as much as possible.
Please look after all your valuables during your time at the festival. Remember, your possessions are your responsibility, so only bring what you need – the less stuff you need to keep an eye on, the better.
Bag searches will be conducted upon entry. We ask all customers to only carry a small bag (no bigger than a tote bag) if absolutely necessary. Anyone found to be in possession of banned substances or items will be refused entry and the appropriate legal action will be taken. In this instance, no refunds will be issued. A list of these prohibited items can be found here:
Sorry, but in the interests of health and safety only registered assistance dogs are allowed on site.
No barbeques are allowed on site.
No aerosols are allowed onto the site.
As of Monday 3rd of April 2017, changes in legislation under the policing and crime act 2017 mean that anyone found guilty of possessing pyrotechnics (flares, fireworks, smoke bombs etc) at a music festival could face up to 3 months in prison. Please do not bring them to the festival under any circumstances.
No alcohol is allowed to be brought onto the site. Anyone under the age of 18 found with alcohol will have it taken away, in compliance with the law. We operate an extremely strict ru25 policy at all onsite festival bars, so please, please remember your id if you are lucky enough to look under 25. Please note, we reserve the right to deny access to anyone who cannot produce a valid form of id.
We operate a prevent, pursue, protect policy. This means, prevent illegal drugs getting onto the site. Pursue anyone suspected of supplying illegal drugs, protect the festival goers.
People of all ages are welcome at Tramlines. To ensure their safety, festival goers aged 14 and under must be accompanied by an adult for the duration of the festival. ID may be requested so please remember to bring some with you.
Passport, driver’s licence or citizen card are all accepted. We will not accept photocopies of any form of ID.
People aged 12 and under go free to the festival but please remember to book a ticket online alongside an adult ticket.
Tramlines is situated on open parkland. As such, conditions during adverse weather may become hazardous. Please ensure you bring appropriate footwear and clothing to cater for the possibility of wet, muddy and slippy conditions.
During an electrical storm:
- Stay away from electrical equipment.
- Take shelter until the storm has passed.
- Avoid contact with any metal support of a structure.
- If you cannot get to shelter then you should crouch with your shoes on and your hands resting on your knees or covering your ears.
- Do not let your hands or knees touch the ground and do not lie flat on the ground.
- PA Ticket Scheme
We provide a PA ticket scheme for individuals who would be unable to attend our events without bringing a personal assistant. Once you have bought a full price ticket, please fill in the online Access Request Form and provide us with a form of evidence as listed on the form in order to receive your personal assistant ticket.
- Viewing Platform Access
A viewing platform with a stewarded accessible toilet is located at the Main Stage. In order to gain access to the viewing platform, you need a viewing platform wristband. This also comes with a lanyard that can be worn by a personal assistant or companion so that they can join you on the platform.
- Access Parking
Parking at the park is limited, however we are working on trying to source some parking provision dedicated to access guests. Please check back for updates.
- Accessible Toilets
There will be a stewarded accessible toilet located beside the viewing platform at the Main Stage. A viewing platform wristband is required to gain access to this toilet. There will be other non-stewarded accessible toilets at every toilet block throughout the festival.
- Assistance Dogs
We welcome assistance dogs onto the site.
- Strobe Lighting
There will be general warning signs around the Main Arena if strobe lighting will be used. Due to the nature of the artists it is likely that strobe lighting will be used throughout the performances. There will not be a warning immediately before a period of strobe lighting.
- Medical Services
There will be a First Aid tent located in the Main Arena. There will also be Medics and First Aiders on patrol around the event. Please let us know in advance if you will be wishing to store medication so we can make the appropriate arrangements. If you require more information, please get in touch.
The information pack, sent in advance via email, will explain which gate to head to upon arrival and where to collect your wristband.
Working with Attitude Is Everything:
Having set up as a pilot project in 2000, Attitude is Everything improves Deaf and disabled people’s access to live music by working in partnership with audiences, artists and the music industry. They are now a fully independent charity and encourage events’ producers to go beyond the legal obligations, providing a fair and equal service to their Deaf and disabled customers. Our access team have worked tirelessly to ensure we have the best access possible to all customers and meet the Attitude is Everything criteria.
How To Apply:
If you need the use of our Access facilities and/or a Personal Assistant ticket, then please purchase a standard festival ticket for Tramlines first. Once this has been purchased, please request your access requirements separately by completing the Access Requirement Form here on our Info page or by downloading one of the below options:
PDF | WORD
If you wish to post your application, please send it to the following address along with a copy of your evidence. Please do not send originals as these may not be returned.
Tramlines Access Officer 3rd Floor,
C/O: Ground Control Productions
7th Floor XYZ building
Please feel free to get in touch with our amazing access team by emailing email@example.com Please note to allow up to 48 hours for a response.
You will be required to show proof of age ID. Passport, drivers license or citizen card are all accepted. We will not accept photocopies of any form of ID.
What are the age restrictions?
People of all ages are welcome at Tramlines Festival. To ensure their safety, festival goers under the age of 14 must be accompanied by an adult for the duration of the festival. Children aged 12 and under will be able to attend the festival for free when in possession of a child ticket. These must be ordered in advance alongside an adult ticket purchase. Under 5s will not require a wristband.
Do you have lost property?
There is a dedicated lost property point on site, please report any lost property to them. If you notice it after the festival then please email firstname.lastname@example.org. Remember the more info you give us, the more chance we have of finding it (so if you have a picture of the item, it’s worth attaching that too)
Is there disabled access?
For festival access pass applications, please email email@example.com. Deadline for applications is July 2nd
What are the opening times and re entry rules?
Friday 20th July – Gates open at 3pm. Saturday 21st & Sunday 22nd July – Gates open at 12pm. You may leave the festival site, but will have to queue to re-enter. Last entry on all days is at 8pm.
What time does the festival finish?
Headliners will finish by 10pm on Friday & Saturday, and 9pm on Sunday. You will need to leave the site 15 mins after.
Can I buy a day ticket?
There are no day tickets available for the festival.
Can I bring in food and drink?
Festival-goers are permitted to bring 1 x 500ml sealed non-alcoholic drink into the Main Stage arena. Free drinking water is provided on-site. A wide range of great food will be available to purchase within the festival site. Festival-goers are not permitted to bring their own food into the festival. A small amount of snacks for children or medical issues is permitted.
Can I bring animals?
In the interests of health and safety only registered assistance dogs are allowed on site.
Can I bring in chairs?
No chairs or tables are to be brought to the event.
Can I bring a camera?
Festival-goers will not be permitted to bring professional cameras onsite. Standard compact cameras will be permitted for personal use, though festival-goers will not be able to bring in cameras with either interchangeable lenses or a lens longer than 6 inches. Any camera with a removable lens, a zoom 3x or greater, or 10MP cameras will be deemed to be professional cameras and will not be permitted. Professional photographers and videographers must apply for press accreditation prior to the event.
Local residents information
Tramlines is dedicated to ensuring that they are compliant with the noise regulations set within their licence. We will use an independent Noise Management contractor to produce a Noise Management Plan and to carry out noise monitoring throughout the festival.
It will be necessary for us to have sound checks prior to the event commencing. Details will be posted here.
Access to the park
During the festival period there will be sections of the park outside of our fence boundary for dog walking. The Bowling club, Library, Walled Garden and Children’s playgrounds will be accessible to the public throughout.
Road Closures/Traffic Management
Full details of this are to follow. We are working with a traffic management company to manage this process.
We have judged the areas impacted on the following criteria – households proximity to stages on the park and noise, or if you are in an area that we have designated and publicised as a walking route or meeting point.
Category 1: Those who have properties within the section marked “Category 1” will have the option to claim for 2x General Admission Tickets and 2x U12 weekend tickets.
Category 2: Those who have properties within the section marked “Category 2” will have the option to apply to enter a ballot for 2x General Admission Tickets and 2x U12 weekend tickets. Please Note: we will require 2 x copies of your proof of address from the last 3 months. (this can be either a Utility Bill, Council Tax etc).
Applications have now closed. You will be notified via email if you are successful by Friday 25th May. Our ticket provider will issue your ticket approximately 2 weeks before the show.
If you have any questions about the resident application process, feel free to email us on firstname.lastname@example.org and we’ll aim to reply within 48 hours.
If you have already purchased tickets and have been successful in your application for a resident ticket, please contact email@example.com and they’ll be happy to advise.